Open Menu icon

Our Privacy Policy

Last Updated: Dec 7, 2023

Expand All
Expand/Collapse Icon

We are HIPAA-compliant, GDPR-compliant, and CCPA-compliant. In general, the Legacy team believes deeply that privacy is a fundamental human right, and we make every attempt to anonymize and encrypt your data wherever possible. You can learn more below about your rights as a consumer under CCPA and GDPR, and we will facilitate this process to the greatest extent possible.

We clearly outline in this Privacy Policy exactly what data we may be collecting, and seek to provide as many examples as possible for you to understand how we may use your data.

What Data We Collect, Why, and How it’s Shared

Personal Data or Personal Information (PI) is information that relates to you, your household, or one of your devices.

Legacy collects personal information about you from various sources to provide our service and to manage our site. Some data is provided by you. Other data is collected automatically.

Contact Information

We collect your contact information (name, email, phone number, address) when you purchase our service or contact us by email or through our website. We use the information you provide to respond to your questions, to provide our service, and to provide customer support. We also send emails to market our own services.

We share this information for business purposes with third parties and service providers in the following categories:

  • Core providers to deliver our service (such as a identity verification and medical providers)

  • Sales and marketing tools (for sending marketing emails)

  • Internal business operations (such as email providers and data storage)

  • Customer support (such as our phone provider)

Payment Information

When you pay for our service, you directly provide payment information to a payment processor who processes the transaction on our behalf.

Commercial Information

Commercial information consists of your buying habits and purchases. When you purchase our products, we retain records of your purchasing history through our payment processor. This information is also shared with third parties and service providers in the following categories:

  • Internal business operations (such as our email provider and contract storage)

  • Sales and marketing tools (such as referral marketing tracking)

Electronic Activity, Device Information, and IP Information

We collect IP address and electronic activity (i.e. how you use our website or application), along with information about your device type and operating system when you visit our website and purchase our products. This information is collected on our behalf by third parties that provide services for:

  • Sales and marketing tools (such as our client relationship management [CRM] system and digital advertising publishers)

  • Data analytics (to understand how you use our website)

  • Core providers to deliver our service (such as identity verification)

We use this information to operate and improve our website, products, and marketing efforts.

Behavioral Profile

We use electronic activity data to determine what service you’re most interested in. This information is a feature for our CRM.

Biometric Information, Medical Data, and Protected Class

We collect biometric and medical information in order to provide services such as sperm analysis, freezing, and storage. During this process, we necessarily collect protected class information (such as biological sex).

This information is shared with core providers critical to delivering our service, such as medical clinics.

Audio Information and Visual Information We collect audio information if you leave a voicemail and visual information if have a visible profile picture uploaded through email. This information is disclosed to service providers, such as our email and phone providers.

Data Retention

We retain all customer records such as purchases and support tickets indefinitely. Requests to fulfill rights as described below will be retained for at least 24 months.

Children’s Privacy

We will never knowingly collect the personal information of children under 18. Our website is not intended or developed for children or minors.

Cookie Policy

This website uses cookies to recognize you when you visit our website.

Cookies are small text files that are stored on your computer. They are designed to hold a small amount of data specific to a website or server that can be accessed either by the website or your computer. We use cookies to capture information described in the What Data We Collect, Why, How It’s Shared section, such as IP address and electronic activity data.

We use this information to remember your site preferences. Additionally, we use this data to analyze site traffic, provide targeted advertising, and to understand the effectiveness of our marketing efforts.

GDPR Notice

This section of the Privacy Policy applies only if you use our website or Services covered by this Privacy Policy from a country that is a Member State of the European Union, and supplements the information in this Privacy Policy.

Legal Basis for Data Processing

We process Personal Data for the purposes set out in this Privacy Policy:

  • As necessary for the performance of the contract between you and Legacy (for example, to provide you with the Services you request and to identify and authenticate you so you may use the website)

  • As necessary to comply with legal requirements (for example, to comply with regional rules and best practices for the distribution of donor sperm);

  • As necessary for our legitimate interests (for example, to manage our relationship with you and to improve the website and our Services)

  • Based on consent by our customers (for example, to communicate with you about our products and services and provide you with marketing information), which may subsequently be withdrawn at any time (by emailing moc.ycagelevig@ofni) without affecting the lawfulness of processing based on consent before its withdrawal.

Your Rights

You may be entitled, in accordance with applicable law, to object to or request the restriction of processing of your Personal Data, and to request access to, rectification, erasure and portability of your own Personal Data. Requests should be submitted by contacting us by emailing moc.ycagelevig@ycavirp.

We collect the personal information you provide to us when you purchase our service. The categories of information we may collect include:

  • Personal Identifiers, including name, name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Location Information, including precise geolocation
  • Physical and Audio Data, including physical characteristics or descriptions
  • Protected Classifications and Other Personal Characteristics, including race, color, or ethnic origin and disability
  • Health Data, including physical or mental health condition or diagnosis and physical or mental health condition or diagnosis
  • Custom Data, including signature

We collect the personal information you provide to us when you visit and browse our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity

Information from other sources

We may collect personal information about you from third-party sources, including Other consumers (e.g., referrals).

How long we keep your data

We do not retain data for any longer than is necessary for the purposes described in this Policy.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Checking Job Applicant and Employee Backgrounds
  • Conducting Surveys
  • Creating Customer Profiles
  • Data Storage
  • Fulfilling Customer Orders
  • Improving our Products & Services
  • Meeting Compliance & Legal Requirements
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Providing Cybersecurity
  • Sending Promotional Communications

We may disclose personal information about you for business and commercial purposes when you purchase our service:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersBusiness Operations Tool, Customer Support Tools, Data Analytics Providers, Governance, Risk & Compliance Software, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Website Operations ToolAd Networks, Business Operations Tool, Data Analytics Providers, Payment Processors, and Shipping Services
Internet ActivityData Analytics Providers and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Commercial InformationIT Infrastructure Services and Sales & Marketing ToolsAd Networks and Data Analytics Providers
Financial InformationPayment ProcessorsPayment Processors
Physical and Audio DataWebsite Operations ToolNone
Protected Classifications and Other Personal CharacteristicsWebsite Operations ToolNone
Health DataIT Infrastructure Services and Website Operations ToolNone
Custom DataNoneBusiness Operations Tool

We may disclose personal information about you for business and commercial purposes when you visit and browse our website:

Personal Information CategoryCategories of Service ProvidersCategories of Third Parties
Personal IdentifiersBusiness Operations Tool, Data Analytics Providers, Governance, Risk & Compliance Software, and Sales & Marketing ToolsAd Networks, Data Analytics Providers, and Shipping Services
Internet ActivityData Analytics Providers and Sales & Marketing ToolsAd Networks and Data Analytics Providers